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Advice To Tenants Moving Home

Tenants are staying in properties for longer than ever before, but with the average duration of a private rented sector (PRS) tenancy standing at 19.8 months*, many of us recognise the responsibilities, challenges, and irritants when changing address.

To help combat this, we have drawn together some helpful tips to ease the process for when you do decide to move.

Stay in touch - Be sure to inform your bank, employer and friends that you're about to change address to avoid missing any important post or dropping off Christmas card lists! It is also worth leaving a forwarding address and telephone number with the landlord in case anything urgent is delivered to your previous home.

Settling up - Before you leave a rental property, be sure to notify utility providers at least 48 hours prior to moving out. This will allow them to send a final bill, which a landlord or agent may ask to see, along with proof of payment, before you depart.

Clearing out - Remember that a rented property should always be left clean and tidy when you leave. If an inventory was taken when you moved in, be sure to check the state of individual rooms against this and move furniture back to its original position to reduce the chance of deposit disputes arising.

Remember that any furniture that you have brought into a property must be removed at the end of the tenancy, unless otherwise agreed with the landlord. If you have to dispose of larger items, you may need to give the local council advance notice.

Come clean -Breakages happen, and often reporting any accidental damage to the relevant party before you've moved out could reduce the expense to you in the long term. If a landlord has to replace something at the last minute, the increased cost may be passed on to you in the form of a deposit deduction.

Once issues around costs are resolved and there is agreement on how much deposit will be released, it must be returned to you within 10 days of inspecting the property. If a dispute remains ongoing, your deposit will be held in the secure scheme it was put into at the start of the tenancy until this is ironed out.

Use the professionals -If you have any queries during a tenancy, or when you're considering moving to a new property, get the best possible advice . As an ARLA (Association of Residential Letting Agents) member, Lenwell Property Services must adhere to a strict code of conduct, as well as offering client money protection and redress schemes, which protect all parties if things go wrong.

* Figure correct as at October 2013

Lenwell Reviews

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749 Reviews


Young man was pleasant and helpful very polite

Aodhan Devine

Excellent service, was contacted within 30 seconds of submitting my inquiry, Excellent friendly staff, very helpful and quick service for viewings etc. All in all an excellent service

Emma Geach

The estate agent was very helpful. The property was just not right for us. Thank you for your time.

Sameera Ali


Rightmove Missed Call

Good custom service and kind

Emma Geach

Very helpful.

Susan Desmond

Emily was very quick in responding to my request and immediately followed up with her promised links in a personalised, but professional fashion. Impressive so far.

Jane Kotik

nice experience

Ian Northen

Good phonecall awaiting a response

Mariana Tugulea

The lady I spoke to on the phone, Kate Boittier was really lovely. She was very friendly, yet she was very professional too! Very helpful, polite and was overall a pleasure to have her help us Arrange a viewing for a property we showed interest in. Especially that she contacted us minutes after we sent in an inquiry.

Miss paige miller

Lady who answered the phone to arrange my viewing was not only professional and polite but actually may have changed my mind on lenwell as I had a bad experience with the Dunstable office before

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