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Advice To Tenants Moving Home

Tenants are staying in properties for longer than ever before, but with the average duration of a private rented sector (PRS) tenancy standing at 19.8 months*, many of us recognise the responsibilities, challenges, and irritants when changing address.

To help combat this, we have drawn together some helpful tips to ease the process for when you do decide to move.

Stay in touch - Be sure to inform your bank, employer and friends that you're about to change address to avoid missing any important post or dropping off Christmas card lists! It is also worth leaving a forwarding address and telephone number with the landlord in case anything urgent is delivered to your previous home.

Settling up - Before you leave a rental property, be sure to notify utility providers at least 48 hours prior to moving out. This will allow them to send a final bill, which a landlord or agent may ask to see, along with proof of payment, before you depart.

Clearing out - Remember that a rented property should always be left clean and tidy when you leave. If an inventory was taken when you moved in, be sure to check the state of individual rooms against this and move furniture back to its original position to reduce the chance of deposit disputes arising.

Remember that any furniture that you have brought into a property must be removed at the end of the tenancy, unless otherwise agreed with the landlord. If you have to dispose of larger items, you may need to give the local council advance notice.

Come clean -Breakages happen, and often reporting any accidental damage to the relevant party before you've moved out could reduce the expense to you in the long term. If a landlord has to replace something at the last minute, the increased cost may be passed on to you in the form of a deposit deduction.

Once issues around costs are resolved and there is agreement on how much deposit will be released, it must be returned to you within 10 days of inspecting the property. If a dispute remains ongoing, your deposit will be held in the secure scheme it was put into at the start of the tenancy until this is ironed out.

Use the professionals -If you have any queries during a tenancy, or when you're considering moving to a new property, get the best possible advice . As an ARLA (Association of Residential Letting Agents) member, Lenwell Property Services must adhere to a strict code of conduct, as well as offering client money protection and redress schemes, which protect all parties if things go wrong.

* Figure correct as at October 2013

Lenwell Reviews

4.32 Average

1215 Reviews

Daniel rogers

Looked at this property a few times but never emailed, after viewing a property today I have an idea of what I am looking for regarding the size and location of a property. The property I viewed today was more than the 1 I'm enquiring about now but this one is priced less and bigger, the call from the agent was a lovely call nice lady, very professional nothing more can be added at this time.

Oana Ivan

Good staff on the costumer service.

Ludmila Araujo

Quick response

Ranjeet Kaur

Lovely lady nicola great information

Amy Martinelli

Very nice

Angela harding

Responded to in a timely manner. Was a nice change for a local estate agent to actively take an interest and want to assist in finding a property. My first experience with lenwells was very positive.


Michelle the branch manager made me happy. I can't say same think about Lenwell agency. I wait more than one month to receive the deposit back and for me was very long time. 😔

Sunil Maharjan



I am very happy as a landlord I spoke to Michelle at Dunstable office I was pleased Michelle was able to find a tenant for my property within 2 hours and she updated me all the way. Thank you very much Michelle.


There where very helpful


Really helpful and speedy in the process of getting our new home, Pat looked after us and couldnt do enough to help us, really friendly and approachable, and seemed genuinely happy to help us!

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