With over 2500 properties under management, we focus exclusively on what we know best: letting and property management. Last year we helped over 800 tenants move home and collected more than £17 million in rent on behalf of our landlords.
Our average void period between tenancies is only 7 days – the industry average is 21 days according to the Q4 2012 ARLA report.
Our ARLA trained team of property managers are experts in assessing inbound maintenance issues and quickly dispatching carefully screened contractors. They will also take charge of organising gas and electricity safety tests as necessary throughout the year. As well as providing a video inventory at the start and end of each tenancy.
Lenwell Property Services was established in 1990 and is one of the most reputable names in the Beds and Northants Lettings business. Our core values of trust and reliability are as important to us today as they were 23 years ago.
Our commitment to offering the highest level of customer service is demonstrated by our long-standing members of the industry regulatory body for letting agents (ARLA). We are also members of the Property Ombudsman for Lettings and licensed under The Dispute Service for the protection of Deposits. We are proud holders of ISO9000 registration since 1994.
We subject all of our applicants to a thorough background checking process. We collect written references, payslips and bank statements, obtain a credit score and check for county court judgments and bankruptcy history, as well as ensuring photo-id and proof of address are collected for every tenant.
All properties are through local press as well as the on the Internet on Rightmove, Zoopla and our own dedicated property search website.
We collect our fees on a monthly basis. By not taking our whole fee upfront, this means our landlords enjoy a much steadier cash flow over the period of the tenancy.
We work hard for our customers and strive to offer convenient appointment times after work and at weekends. Our offices are open 9am-6.30pm during the week and 9am – 5pm on Saturdays.