Email us for a rent balance enquiry or contact us and talk to one of our staff.
How can I pay my rent/service charge?
If you have a bank or building society account you may pay by standing order. You will need to complete a standing order form, which can either be monthly or weekly. Download a Standing Order Mandate.
Standing Order Mandate
You can call the Management Department on 01582 – 658 000 during opening hours and a Property Manager will take your payment over the phone. Please be aware that there is a fee of 2.5% [minimum charge: £5.00 plus VAT] for this transaction.
As above, however the fee for this transaction is £1.00 including VAT.
You may pay your rent by cheque. Please make the cheque payable to LENWELL. Post dated cheques are not acceptable. Where a cheque is returned “UNPAID” by the bank, LENWELL will impose a fee (see current charges)
I have difficulty in paying my rent - what can I do?
If you find it difficult to pay your rent or fall behind with payments, you must get in touch with the Management Department immediately, no matter how serious things seem. If you contact us we can possibly help you by making arrangements with your Landlord.
Remember that you may lose your home if you do not pay your rent.