We were delighted to be voted as Silver winners in the Innovation Category at the National Sunday Times and Times Letting Agency of the Year awards on 12th June 2015.
The Judges said:
"Lenwell has been commended in the past for its intelligent call software whichwas designed and built in-house. Having recognised the immense benefits of this system, the team has gone further and designed and implemented a further application that identifies tenants with rent arrears and transfers them immediately to the credit control department. The arrears rate at Lenwell is over 90% less than the industry average, and the landlord retention figures have increased due to the unlikelihood of rent arrears becoming a long-term issue for them. Tenants have also expressed approval as those experiencing financial issues are quickly identified and advised on appropriate courses of action. Lenwell seeks to enable best practice within its own environment through this tailored product that is bound to drive competitors to pay attention and attempt to follow suit. It has demonstrated a very smart approach to technology by fixing issues through clever innovation rather than through additional human resource."