The Lenwell Online Trophy Cabinet.
We've been entering awards since 2009 and have been VERY successful. Recognition in the awards is fantastic but our focus remains on our Customer and ensuring that our Customers needs are at the centre of everything we do.
2015 - EAST OF ENGLAND AGENCY OF THE YEAR (Gold)
"We are delighted to be recognised for our hard work and commitment to customer service and to this award. After 25 years of trading we continue to put our customers at the heart of everything we do, and the effects of this have been phenomenal."
2015 - MEDIUM LETTINGS AGENCY OF THE YEAR (Silver)
"Winning a Silver in this category is a fantastic achievement for the entire team at Lenwell. We will continue to improve and enhance the service we provide and will be back next year to try and take the Gold!"
2015 - INNOVATOR OF THE YEAR (Silver)
"Innovation is part of everyday life at Lenwell, we will never stop innovating and we are delighted to receive this award in recognition of our drive to keep improving the service we provide."
2015 - GOLD UK Small Agent Sunday Times Letting Agency of the Year
Lenwell is celebrating 25 years in business this year and this gold award reflects the focus and dedication of a truly outstanding team. Having achieved the ISO quality accreditation through the British Standards Institute (BSI) over 10 years ago.Read more >
2015 - GOLD EAST OF ENGLAND Sunday Times Letting Agency of the Year
"The director at Lenwell is clearly an expert in agency who works hard with his team to distil his knowledge and enthusiasm down through the ranks for the benefit of the landlords and tenants.Read more >
2015 - SILVER Innovation Sunday Times Letting Agency of the Year
Lenwell has been commended in the past for its intelligent call software which was designed and built in-house. Having recognised the immense benefits of this system, the team has gone further and designed and implemented a further application that identifies tenants with rent arrears and transfers them immediately to the credit control department....Read more >
2014 - GOLD Innovation Letting Agency of the Year
“Lenwell developed the Callwell software system to address one of the most common areas of customer complaint in the industry; that of response times to internet requests. The Callwell system allows the team to deal with each call promptly, grade the enquiry via a fully interactive dashboard and monitor the quality and source of the lead."Read more >
2014 - GOLD EAST OF ENGLAND Letting Agency of the Year
“The Lenwell team works hard on their awareness of the marketplace and they evolve their service standards and offerings accordingly to give added value. Customers can therefore rest assured that they are in good hands. The systems are amazing....Read more >
2010 - GOLD Customer Service Letting Agency of the Year
“Lenwell Property Services proved that they are passionate about promising and delivering exemplary customer care. Their systems and processes are impressive and it is apparent that each has been designed to make the customer experience fantastic."Read more >
2010 - GOLD Technology and Online Letting Agency of the Year
“Lenwell Property Services demonstrated an enthusiastic and passionate approach to their website and online offering and an excellent understanding of how these mediums can be utilised for the advantage of clients and the business. They also take a systematic and considered approach to social media and blogging.Read more >
2010 - SILVER UK Lettings Agent Letting Agency of the Year
"Lenwell has continued to profit and grow over the past year, a fact clearly demonstrated by their expansion via acquisitions of other local agencies. An excellent agency.Read more >
2009 - SILVER UK Lettings Agency Estate Agent of the Year
Lenwell received the ultimate industry accolade on Friday 20th November by being crowned as the Silver Award winner of the Best Medium Sized Letting Agent at the 2009 Estate Agency of the Year Awards in association with The Sunday Times, held at the Chelsea Football Club’s presentation suite at Stamford Bridge.Read more >